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Big data in the policy cycle: Policy decision making in the digital era Hochtl,Johann;Parycek,Peter;Schoellhammer,Ralph 2016 view article
Reformation of public service to meet citizens' needs as customers: Evaluating SMS as an alternative service delivery channel Shareef,MahmudAkhter;Dwivedi,YogeshK.;Kumar,Vinod;Kumar,Uma 2016 view article
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